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Frequently asked
questions

What are the important challenges and opportunities of the Hospitality Sector?

The Hospitality sector faces a number of structural challenges, such as staff shortages, relatively high turnover, and the inflow and outflow of talents in Hospitality education. The sector's image as a temporary or part-time sector also limits the influx of new employees. Furthermore, technological developments, such as AI and automation, and the need for sustainability are challenges that the sector must address.

At the same time, the sector offers numerous opportunities. The work is attractive due to the variety of roles, flexible contracts and working hours, training opportunities, and career advancement possibilities. The increasing demand for Hospitality workers is also leading to growth in employment in the sector. Collaboration with educational institutions is also seen as a way to further develop programs that meet the demands of the labor market.

Which organizations are involved in the Hospitality Pact?

The Hospitality Pact is supported by employers' organizations, employees' organizations, educational institutions, and the government. The organizations involved are:

  • Employers' organizations: Koninklijke Horeca Nederland (KHN), ANVR, HISWA-RECRON, CLC-VECTA, Veneca.
  • Educational institutions: MBO & HBO
  • Research institute: Centre of Expertise Leisure, Tourism & Hospitality (CELTH).
  • Employees' organizations: De Horecabond.
  • Government: Ministry of Economic Affairs.

How does the Hospitality Pact contribute to solving labor market issues in the sector?

The Hospitality Pact provides a collaborative framework in which the sector works together on solutions for labor market issues. By connecting branches, educational institutions, and the government, the necessary strength is created to further develop the sector and address important challenges in the labor market. The Hospitality Pact focuses on four program lines, which also form our four working groups: Research & Innovation, Social Policy, Education Policy, and Labor Market Branding. These working groups are staffed by experienced professionals from various branches within the Hospitality sector. They combine their knowledge and expertise to address the sector's key challenges. Each working group annually develops a plan with objectives related to challenges within their program line. The working groups are working on elaborating the challenges within our sector. With this joint effort, the Hospitality Pact is working on solving labor market issues in the sector.

What initiatives have been started under the Hospitality Pact?

An important initiative stemming from the Hospitality Pact is the campaign Discover Hospitality. This campaign aims to inform and inspire people to choose a career or education in the Hospitality sector. They do this by showcasing challenging content from the field. For more information, visit: https://ontdekhospitality.nl/en. Given that the Hospitality Pact was only recently launched, other initiatives and solutions within the 4 focus areas of the HP are still in development.

Can companies and individuals participate in the Hospitality Pact?

Companies can join the Discover Hospitality campaign by sending an email to info@2bemyguest.nl, but companies cannot directly join the Hospitality Pact. Within the Hospitality Pact, companies are represented through the industry associations KHN, ANVR, HISWA-RECRON, CLC-VECTA, and Veneca. These industry associations play an active role within the working groups of the Hospitality Pact. Through Discover Hospitality, companies can contribute to promoting the sector. In addition, participation offers companies the opportunity to present themselves as attractive employers during this campaign and to publish job vacancies of their company.

Where can I find more information about the Hospitality Pact

For more information about the Hospitality Pact, you can visit the LinkedIn page where you can find the latest updates. Do you have specific questions? Feel free to contact us via info@hospitalitypact.nl.

Which branches are part of the Hospitality Sector in the Netherlands?

The Hospitality Sector consists of 5 branches in the Netherlands:

  • The Hospitality industry, represented by the Royal Dutch Hospitality Association
  • The Travel industry, represented by the ANVR
  • The Recreation industry, represented by HISWA-RECRON
  • The Catering industry, represented by Veneca

The Business Events industry, represented by CLC-VECTA

How many companies are there in the Hospitality Sector in the Netherlands?

According to the most recent data from the labour market monitor for the hospitality sector (autumn 2024 version), the Netherlands has a total of 167,000 companies in the Hospitality Sector. This number represents 8% of all companies in the Netherlands.

How many people work in the Hospitality Sector in the Netherlands?

The Netherlands has 167,000 companies in the Hospitality Sector, and these companies collectively create 733,000 jobs, which is equivalent to approximately 7% of the total labor market. Of these 733,000 jobs, 448,000 are full-time positions. This not only shows the size of the sector but also the important role it plays in providing employment in the Netherlands.

Which part does the Hospitality Sector make up of the Dutch Economy?

The Hospitality Sector plays a significant role in the Dutch economy. In 2023, the gross national income of the Netherlands amounted to 1,068 billion euros. Within this economic structure, the Hospitality Sector contributes 91.2 billion euros in turnover annually. This gives the sector a share of 8.54% in the total gross national income of the Netherlands. These figures emphasize how essential the sector is for the economic growth of the Netherlands.

Is the Hospitality Sector a Growing Sector?

Yes, the Hospitality Sector can be considered a growing sector. The number of companies has steadily increased over the past ten years. In 2023, there was a growth of 7% compared to 2022, a rise comparable to the growth in the overall labor market.

In addition to the growth in the number of companies, this development also led to an increase in employment, making the Hospitality Sector a growing part of the Dutch economy as well.

What is the average number of hours per week of an employment in the Hospitality Sector?

The average number of hours per week per employment in the Hospitality Sector is 26.3 hours.